helpwise-automation
Allows your agent to automate tasks on Helpwise. It can manage support conversations and clients. This improves customer support efficiency.
What it does
This tool automates tasks within Helpwise, a customer support system. It allows you to manage and interact with your contacts more efficiently using simple commands.
When to use it
- ✓When you need to add a new contact to Helpwise.
- ✓When you want to search for information about an existing customer.
- ✓When you need to update a contact's details.
Example of what to ask your AI
“Add John Doe as a new contact in Helpwise with the email john.doe@email.com.”
Want more? Open the sections below.
How to use
The easiest way: copy the message below and paste it into Claude, ChatGPT, Cursor or any AI. It reads the skill and follows the instructions.
Skill link
Ready-to-paste message
How it works
The tool connects to Helpwise through a system called Rube MCP. It first checks what commands are available and how to use them, then executes the action you requested.
Installation
Easiest way: copy the skill link and paste it into Claude, ChatGPT or Cursor asking it to follow the instructions.
In the terminal (Claude Code, Codex, Cursor), in your project folder:
npx skills add ComposioHQ/awesome-claude-skills --skill helpwise-automationOr download just the file:
curl -L https://raw.githubusercontent.com/ComposioHQ/awesome-claude-skills/master/composio-skills/helpwise-automation/SKILL.md -o SKILL.mdTechnical content (original SKILL.md)
Original text by the author, straight from GitHub.
Helpwise Automation via Rube MCP
Automate Helpwise operations through Composio's Helpwise toolkit via Rube MCP.
Toolkit docs: composio.dev/toolkits/helpwise
Prerequisites
- Rube MCP must be connected (RUBE_SEARCH_TOOLS available)
- Active Helpwise connection via
RUBE_MANAGE_CONNECTIONSwith toolkithelpwise - Always call
RUBE_SEARCH_TOOLSfirst to get current tool schemas
Setup
Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works.
- Verify Rube MCP is available by confirming
RUBE_SEARCH_TOOLSresponds - Call
RUBE_MANAGE_CONNECTIONSwith toolkithelpwise - If connection is not ACTIVE, follow the returned auth link to complete setup
- Confirm connection status shows ACTIVE before running any workflows
Tool Discovery
Always discover available tools before executing workflows:
RUBE_SEARCH_TOOLS
queries: [{use_case: "Helpwise operations", known_fields: ""}]
session: {generate_id: true}
This returns available tool slugs, input schemas, recommended execution plans, and known pitfalls.
Core Workflow Pattern
Step 1: Discover Available Tools
RUBE_SEARCH_TOOLS
queries: [{use_case: "your specific Helpwise task"}]
session: {id: "existing_session_id"}
Step 2: Check Connection
RUBE_MANAGE_CONNECTIONS
toolkits: ["helpwise"]
session_id: "your_session_id"
Step 3: Execute Tools
RUBE_MULTI_EXECUTE_TOOL
tools: [{
tool_slug: "TOOL_SLUG_FROM_SEARCH",
arguments: {/* schema-compliant args from search results */}
}]
memory: {}
session_id: "your_session_id"
Known Pitfalls
- Always search first: Tool schemas change. Never hardcode tool slugs or arguments without calling
RUBE_SEARCH_TOOLS - Check connection: Verify
RUBE_MANAGE_CONNECTIONSshows ACTIVE status before executing tools - Schema compliance: Use exact field names and types from the search results
- Memory parameter: Always include
memoryinRUBE_MULTI_EXECUTE_TOOLcalls, even if empty ({}) - Session reuse: Reuse session IDs within a workflow. Generate new ones for new workflows
- Pagination: Check responses for pagination tokens and continue fetching until complete
Quick Reference
| Operation | Approach |
|---|---|
| Find tools | RUBE_SEARCH_TOOLS with Helpwise-specific use case |
| Connect | RUBE_MANAGE_CONNECTIONS with toolkit helpwise |
| Execute | RUBE_MULTI_EXECUTE_TOOL with discovered tool slugs |
| Bulk ops | RUBE_REMOTE_WORKBENCH with run_composio_tool() |
| Full schema | RUBE_GET_TOOL_SCHEMAS for tools with schemaRef |
Powered by Composio
FAQ
Do I need to install anything to use it?
You need to set up Rube MCP in your client, but no API keys are required. Then, connect your Helpwise account.
How do I know if the connection worked?
Check if the connection status with Helpwise shows 'ACTIVE' after following the authentication link, if necessary.
What if I want to do something more complex?
Always search for available tools first using 'RUBE_SEARCH_TOOLS' to ensure you are using the latest and correct commands.
Details
Original description by the author
Automate Helpwise tasks via Rube MCP (Composio). Always search tools first for current schemas.
Popularity
- GitHub stars
- 77k
- Ranking position
- #1239
- License
- —
- Updated
- 9/18/2026
Comments
- …
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